OECD Guidelines
Investors, consumers, employees, civil society organizations, the general public, and governments expect businesses to operate in a socially responsible manner. The breadth of issue areas can be global in scope. Business and stakeholders often face a range of different standards for responsible practice. To provide a coherent and comprehensive approach to this shared objective, the 34 member governments of the Organization for Economic Cooperation and Development (OECD) and 10 non-member governments have negotiated and endorsed the OECD Guidelines for Multinational Enterprises.

The Guidelines are voluntary recommendations to multinational enterprises (MNE) on responsible business conduct in a range of areas, including human rights, employment, environment, corruption, supply chain management, and other topics. The Guidelines have received broad support internationally, and are the only multilateral, comprehensive code of conduct that 44 national governments have pledged to promote.

U.S. National Contact Point (NCP)
Governments adhering to the Guidelines each have a National Contact Point (NCP), whose main functions are to: (1) promote awareness of the Guidelines to business, civil society, and the general public; and (2) work with business, civil society and the public on all matters relating to the Guidelines, including in circumstances when a party raises concerns ("specific instance") regarding an MNE’s observance of the Guidelines. In some cases, NCPs may facilitate a voluntary mediation or conciliation process among the interested parties. Meet Melike Ann Yetken, the U.S. National Contact Point for the OECD Guidelines.