Eldercare issues and resources of importance for Foreign Service employees and family members caring for elderly parents, with specific information about long-distance caregiving.

Introduction
Communicating with Elderly Parents
When a Lifestyle Change May Be Necessary
Eldercare Housing Options
Paying for Long-Term Care
Resources for Finding Help with Eldercare
Eldercare in the Foreign Service

If Your Elderly Relative was a Foreign Service Employee or Spouse
Legal Issues
Questions to Consider
Additional Eldercare Resources

Introduction
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How to care for elderly parents is a major concern of many Foreign Service families. How to ensure good health care, find the right living situation, and handle legal questions is often complicated for Foreign Service families by being posted abroad.

Whether due to short visits during R&R or home leave or getting caught up in hectic preparations for an overseas assignment, taking the time to do contingency planning with parents can be challenging. While it is difficult to discuss the issues of aging, the family who has discussed the options and agreed on plans will be better able to handle situations that may arise. It will be worth the time taken if there is an emergency.

Ideally, the parents take control of their own situations and make decisions in advance of an emergency. They should investigate the types of retirement options and decide which is most appropriate, make informed decisions about life-sustaining medical care, and make sure those documents, instructions, and powers of attorney are available to those who must take responsibility in an emergency. The American Association of Retired Persons (AARP) recommends that elderly people use a Document Locator List (find checklist examples in the Prepare to Care guide on the AARP website) to make sure their papers are in order. This list can then be given to the person(s) who will be responsible for them in an emergency. Going through the list with your parents should ensure that their wishes are understood.

Communicating with Elderly Parents
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Talking with our elderly parents about their living situations and the possible need for change is not always easy. A successful conversation depends to an extent upon the relationship we have with the parent, as well as on the parent's mental, emotional, and physical condition. While many people put off serious conversations to avoid conflict or awkwardness, both parent and adult child may lose an opportunity for closeness, understanding, access to information that may affect the decision, and optimum peace of mind.

To the extent possible, talk with your elderly parents gently and honestly about their wishes, their abilities and their options. Far more often than not, these conversations are helpful and put the adult child in a better position to make decisions later when the parent may not be able to do so. The following are suggestions for conversations with your elderly parent:

  • Share your own feelings and reassure the parent that you will support them and help them solve their problems.
  • Help the parent to retain whatever control is possible in making his or her own decisions. Respect and try to honor their wishes wherever feasible.
  • Encourage the smallest change possible at each step so that the parent is more able to adjust to the change.
  • Educate yourself on legal, financial, and medical matters that pertain to your parent as background for your conversations, including current knowledge on the aging process.
  • Respect your own needs and be honest with your parents about your time and energy limits.

If this kind of conversation seems impossible or the situation and relationship with the elderly parent become overwhelming, professional counseling may be very helpful. You may also consider using the Department of State's resources to approach this delicate issue somewhat indirectly. Filling out FIVE WISHES for yourself and sharing your decisions with your parents may encourage them to open up on the subject. You may also wish to raise the subject of long-term care insurance.

When a Lifestyle Change May Be Necessary
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Physicians and geriatric social workers warn that there are a number of danger signs that indicate an elderly person needs extra help or a change in living arrangement. Any marked change should be noted; however, no change in lifestyle should be made without discussions with the elderly person, other family members, and doctors or other health professionals.

Danger Signals

  • Sudden weight loss could be an indication that the elderly person is simply not eating or not preparing foods.
  • Failure to take medication or overdosing may indicate confusion, forgetfulness, or a misunderstanding of the doctor's instructions.
  • Burns or injury marks may indicate physical problems involving general weakness, forgetfulness, or a possible misuse of alcohol.
  • Deterioration of personal habits such as infrequent bathing and shampooing, not shaving, or not wearing dentures could be the result of either mental or physical problems.
  • Increased car accidents can indicate slowed reflexes, poor vision, physical weakness, or general inability to handle a vehicle.
  • General forgetfulness such as not paying bills, missing appointments, or consistently forgetting name, address, phone number, and meal times could be a signal.
  • Extreme suspiciousness could indicate some thought disorder. Your parents thinking that their neighbors, friends, family, doctor, and lawyer are all conspiring against them would be an example. Intense ungrounded fears about dire consequences may be a danger signal.
  • A series of small fires could be caused by dozing off, forgetting to turn off the stove or appliances, or carelessness with matches. They may indicate blackouts or dizzy spells.
  • Bizarre behavior of any kind could be a warning sign. This behavior could be dressing in heavy gloves and overcoat in 90 degree weather or going outside without shoes when it's snowing. Watch for uncharacteristic actions or speech.
  • Disorientation of a consistent nature may indicate a need for help. Examples include not knowing who one is, where one is, who the family is, or talking to people who are not there.

Eldercare Housing Options
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There are many housing options available to the elderly. Choosing the best one will depend on the elderly person's preference, age, health, and financial condition. Begin with Resources for Finding Help with Eldercare which can assist you when considering the options.

Aging in Place

Options such as Naturally Occurring Retirement Communities (NORCs), apartment buildings, condominiums, or cooperatives not designed as retirement communities but where at least 50 percent of the residents are 62 years old or older (which often include amenities such as grocery stores, pharmacies, limousine service, or shopping services on the premises) and/or recent technological advances (such as Velcro fasteners, lightweight wheelchairs, walk-in bathtubs, devices to control appliances, and dial telephone numbers) are available to help the elderly person stay in his/her home often make aging in place easier.

  • Home care services are available in many communities, providing appropriate, supervised personnel to help older persons with either health care (giving medications, changing dressings, catheter care, etc.) or personal care (bathing, dressing, and grooming).
  • Meals and transportation are available to older people to help them retain some independence. Group or home-delivered meal programs help ensure an adequate diet. Meals-On-Wheels programs are available in most parts of the United States. A number of communities offer door-to-door transportation services to help older people get to and from medical facilities, community facilities, and other services.
  • Adult day care is similar to child day care. The elderly person goes to a community facility daily or two to three days per week. Activities include exercise programs, singing, guest lectures, and current events discussions. Cost varies and there are often long waiting lists at such centers.
  • Respite care brings a trained person into the home to allow the full-time caregiver time off to get a haircut, visit the dentist, or take a vacation. Service is generally offered through area Departments of Social Services and is based on a sliding fee scale.

Other Housing Options

There are several types of retirement communities that provide living arrangements and services to meet the needs of both independent seniors and those who need assistance. It is important when investigating these housing options to understand completely the services provided and the cost.

  • Adult congregate communities are designed for the fully able-bodied, 55 and older. Residents buy co-ops or condominiums and pay a monthly fee for grass mowing, leaf raking, and snow shoveling. A pay-as-you-go medical center is on site and a nurse is on duty 24 hours a day to make home visits in emergencies. Leisure World is the most famous example of an adult congregate community.
  • Assisted living communities are rental retirement communities for independent seniors who need some assistance. A homelike atmosphere, three meals a day, maid, linen, and laundry service, availability of a registered nurse, and many personal care services are provided in the all-inclusive rent.
  • Rental retirement communities with fee-for-service nursing units charge residents an entrance fee plus a substantial monthly rent. When the need for nursing care arises, residents pay an extra daily fee and stay in a nursing unit, usually located on site or nearby.
  • Life care or continuing care communities provide a continuum of care from independent living to nursing home care on the premises. The individual must be independent when s/he enters the community. These communities require a substantial entrance fee and monthly service fee. Residents get one meal a day in a dining room, maid service, linen service, maintenance, transportation to shopping and cultural events, travel planning, and a pull cord to an emergency nurse. If nursing care is needed, it is provided at no extra cost.
  • Personal care homes (board and care) are licensed in many communities to provide shelter, supervision, meals, and personal care to a small number of residents.
  • Subsidized housing for the elderly is an option for the elderly poor in reasonably good health. Subsidized by Department of Housing and Urban Development, income limits apply. No round-the-clock care is provided but nurses come in to check blood pressure and assess a resident's functioning. Residents take meals in a dining room and may have use of a library, recreation area, or beauty shop.

Nursing Facilities

If the elderly person is not capable of independent living, a nursing home may be the appropriate option. Nursing homes offer two levels of care - skilled nursing and intermediate care – depending on the patient's needs. Most nursing homes offer both levels of care on a single site.

  • Skilled nursing facilities provide 24-hour nursing services for people who have serious health care needs but do not require the intense level of care provided in a hospital. Rehabilitation services may also be provided.
  • Intermediate care facilities provide less extensive health care than skilled nursing facilities. Nursing and rehabilitation services are provided but not on a 24-hour basis. These facilities are for people who cannot live alone but need a minimum of medical assistance and help with personal and/or social care.

Paying for Long-Term Care
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It is important to understand the different types of insurance that are available to older people. Many people believe that Medicare will cover long-term care needs. It will not.

Medicare

Medicare is a Federal health insurance program, which helps defray many of the medical expenses of most Americans over the age of 65. Medicare has two parts:

(Part A) Hospital Insurance helps pay the cost of inpatient hospital care. The number of days in the hospital paid for by Medicare is governed by a system based upon patient diagnosis and medical necessity for hospital care. Once it is no longer medically necessary for the person to remain in the hospital, the physician will begin the discharge process. If the person or the family disagrees with this decision, they may appeal to the state's Peer Review Organization.

Medicare does not pay for custodial care or nursing home care. It will, however, cover up to 60 days in a nursing home as part of convalescence after hospitalization.

(Part B) Medical Insurance pays for many medically necessary doctors' services, outpatient services, and some other medical services. Enrollees pay a monthly premium.

Medicaid

Medicaid is a joint federal-state health care program for people with a low income. The program is administered by each state and the type of services covered differs. There are strict income requirements so it is necessary for the person to "spend down" all income and assets to poverty levels before becoming eligible. Medicaid is the major payer of nursing home care.

The Medicaid requirement to "spend down" all income and assets created a great hardship for the spouse of a person needing nursing home care. Changes in the Medicaid rules now allow the spouse to keep a monthly income and some assets, including the primary residence. The amounts allowed change, so you must check for current levels.

Other Insurance

Why buy other insurance? The purchase of additional insurance gives the policy holder access to a greater choice of facilities without dipping into additional financial resources.

Medigap is privately-purchased supplemental health insurance designed to help cover some of the gaps in Medicare coverage but does not cover long-term care. Study Medigap policies carefully to be sure they provide the protection needed and do not duplicate other health insurance.

Long-Term Care Insurance is a private insurance that is usually either an indemnity policy or part of an individual life insurance policy. An indemnity policy pays a set amount per day for nursing home or home health care. Under the life insurance policy, a certain percentage of the death benefit is paid for each month the policyholder requires long-term care. Policies are priced differently depending on the age of the policyholder, the deductible periods chosen, and indemnity value or duration of benefits.

Information about other long-term insurance is available from:
*As with any insurance, it is important to read the policy carefully and understand its restrictions before purchasing.

Federal Long Term Care Insurance Program
The Federal Long Term Care Insurance Program (FLTCIP) provides long-term care insurance for its enrollees, who are Federal and U.S. Postal Service employees and annuitants, active and retired members of the uniformed services, and their qualified relatives.
1-800-LTC-FEDS (1-800-582-3337) or TTY 1-800-843-3557

The American Foreign Service Association (AFSA)
Retiree Liaison
202-338-4045, ext. 528
E-mail: afsa@afsa.org

American Foreign Service Protective Association (AFSPA)
202-833-4910


Resources for Finding Help with Eldercare
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The Department of State (DOS) and USAID have partnered with Federal Occupational Health (FOH) to deliver secure confidential service for wellbeing and work-life balance. For DOS this is called IQ: Information Quest. For USAID it is Staff Care. Each program has unique services for that agency. Please see below and visit the respective websites for more information.

Department of State

IQ: Information Quest (formerly LifeCare)

IQ: Information Quest is the State Department’s free 24-hour/ 7 days per week counseling, education and referral service that can help Department of State employees find the programs, providers, information, and resources they need to manage personal and professional responsibilities. Their counselors will help determine what services are needed and available, including adult care, in any U.S. locality and refer to appropriate providers. Their website features information on caring for an aging loved one, discussing caregiving options with your loved one, adult care information worksheet, caregivers of older adults, managing work while caring for your loved one, and geriatric care management services. Contact them to request an Eldercare Kit that features caregiving guidance, checklists, and resources information, as well as a few useful practical items such as a pill sorter, night light, and jar opener.

Who is eligible to use IQ: Information Quest?

  • Permanent employees of the Department of State, both Civil Service and Foreign Service employees serving at any Department assignment location nationwide and worldwide
  • Department of Justice
  • Department of Labor
  • FMAs overseas
  • Spouses, children or others who are members of the employee's immediate household (Eligibility is verified by providing the name and date of birth (month and day) of the eligible employee.)
  • Employees of agencies other than the Department of State should check with their headquarters for guidance on how to contact and use IQ: Information Quest services.

Other employees working for the Department are not covered at this time (contractors, Foreign Service Nationals, PITs, PSCs).

Contact Information: 1-800-222-0364 or TTY 1-888-222-0364
For access to the password protected area of the site, contact your agency's HR Bureau or the Family Liaison Office.

USAID

Staff Care for You

USAID Staff Care's Work/Life component, WorkLife4You, available 24/7, is designed to help employees and their dependents manage and navigate their day-to-day responsibilities and life events. Among other services offered is expert guidance and personalized referrals. Specialists will save you time by helping you find anything you need, to include: child care, adult care, fitness centers, schools, and financial aid options, home improvement professionals, movers, pet care, and other helpful resources. They can also provide Be Well Kits full of helpful info and products.

The entire USAID workforce is eligible to use USAID Staff Care for You.
Contact Information (toll free): 877-98USAID (1-877-988-7243) or 919-645-4960
Reverse Charge Calling: +44-0-208-987-6200

The Employee Consultation Service (ECS)

Clinical social workers offer brief counseling and help in coordinating an evaluation and assessment anywhere in the United States. ECS social workers act as a liaison in providing appropriate and necessary services for the elderly. All services are free and confidential. In Washington, make an appointment for a personal consultation; from overseas write or cable for advice.

ECS also conducts eldercare support groups for employees and their families who are responsible for an aging relative. The groups meet at the State Department to share issues, resources, and approaches to the problems that arise as an elderly person declines, including the issue of emotional stress that occurs for family members watching such decline.

Who is eligible to use ECS?

  • Department of State employees and family members in the U.S.
  • All agency direct-hire employees and family members under Chief of Mission overseas.

Contact Information
Tel: 202-663-1815
Email: MEDECS@state.gov

The Administration on Aging (AoA)

The Administration on Aging (AoA) is part of the U.S. Department of Health and Human Services. It was set up to "remove barriers to the economic and personal independence of older persons and to assure the availability of a range of appropriate community and family based services for older persons in social or economic need." AoA supports a network of the states that reinforce and supplement the daily support that the elderly receive from family, friends, and neighbors.

Contact Information
Tel: 202-619-0724
Email: aclinfo@acl.hhs.gov

For information on eldercare services in a particular community, contact the Area Agency on Aging. Locate a specific state agency on aging through the Eldercare Locator Service or telephone (1-800-677-1116). The Eldercare Locator Service is sponsored by the AoA and operated by the National Association of Area Agencies on Aging.

Private Geriatric Care Managers

Private geriatric care managers are professional social workers and nurses who assist the elderly and their families by assessing needs, coordinating services, and monitoring care, for a fee. They are particularly helpful when long-distance care giving is necessary. Fees vary and are sometimes covered by Medicare or private insurance. Any of the referral resources mentioned as well as community agencies can provide referrals nationwide. If the older person has been hospitalized, hospital discharge planners can also provide information and referrals for after-care.

Services Offered by the Private Sector

Some private companies have set up programs to help their employees with eldercare. Foreign Service spouses who work in the private sector should investigate any eldercare options offered by their employers. These programs can include seed money for eldercare services, flexible work schedules for caregivers, subsidies for eldercare expenses, unpaid leave for up to a year, referral services, inter-generational day care centers (for both the elderly and children), geriatric assessment and case management, and group rates for long-term care insurance.

Unfortunately, many of the services provided by companies require that the elderly person meet the tax law definition of a dependent. This increases the burden for families whose elderly relatives are not financially dependent or who are not living with the employee.

Eldercare in the Foreign Service
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Putting Parents on Your Orders

Foreign Service employees may request that their elderly relative(s) (including step parents and legally adopted parents) be approved as an eligible family member and added to their Post Assignment Travel Orders for an overseas assignment. The employee must complete an OF-126 Foreign Service Residence and Dependency Report. Each new OF-126 replaces the old OF-126; therefore, all blocks must be filled out each time a new OF-126 is done. The new OF-126 must be forwarded to the employee's HR Technician in HR/CDA/ASD, Room 2419, Truman Building (Main State). Travel orders cannot be authorized for newly-acquired eligible family members until the HR Technician receives the OF-126 form.

Along with a completed OF-126 form, the officer must prove that the relative has resided with the employee for at least 6 of the last 12 months, with some exceptions noted in 14 FAM 510, is at least 51 percent dependent for support (subject to review and approval per 14 FAM 510; USAID employees should also see Supplement 1B to HB 32, Chapter 1). The officer must quantify that he/she has provided more than 51% of support by submitting an affidavit or notarized statement testifying to that fact. This is termed passing the "financial support test." An explanation regarding the parent's residency is also required, with an explanation as to why the application is being made to add the parent to the travel orders. Other documentary evidence may be required by the employee's agency. These documents are attached to the completed OF-126 form and sent to the officer's agency as specified on the forms. Requests are reviewed for approval by a Personnel OF-126 Committee. Note that the parent may only be on orders as an EFM for one tour. The employee must reapply for another overseas posting.

Employees of the Department of State can obtain advice on how to put their parents on orders through the Career Development and Assignments (CDA) division of the Bureau of Human Resources. Ask for an Assignments Support (CDA/AS) officer. Employees of other agencies should contact their HR representative.

See Taking an Elderly Relative to Post for details regarding official government support.

Bringing Parents to Post Who are Not on Your Orders
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If your relatives are not financially dependent on you, they may come to post as members household (MOH), but will receive no official support from the U.S. Government. No official support translates into acquiring their own visa for entry and residence in that country, no access to the U.S. embassy health unit, no airfare or allowance payments in the case of evacuation from post, and no diplomatic status with the host country. Some countries require additional documentation by the accredited employee and all countries hold the authority to approve or deny any visa. Parents who come to live overseas for an extended period of time should consider having additional medical insurance (Medicare does not cover costs related to care overseas). In addition, parents should also maintain Air Medical Evacuation Insurance. A list of companies that provide this insurance can be found on the Department of State Consular Affairs website.

Family Medical Leave Act and Family-Friendly Leave
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If you think you may need to care for an elderly relative, be sure to check the provisions of the 1993 Family Leave Act on taking leave for this purpose and contact the a leave specialist in your agency. Department of State employees can contact a Department leave specialist in the Office of Employee Relations HR/ER/WLD about paid and unpaid leave at 202-261-8160.

Eldercare Emergency Visitation Travel (Eldercare EVT)
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In January 2001, the Eldercare Emergency Visitation Travel (Eldercare EVT - 3 FAM 3742) provision was implemented, permitting travel at government expense for employees and eligible spouses serving at an overseas post who need to assist parents in declining health. Eldercare EVT allows the employee two trips over a career to visit his or her parents. It is meant to support one mother and one father of the employee and of the eligible spouse. It does not mean a couple may pool their four eldercare visits to assist the parent(s) of only one member of the married couple. For more information, email the Family Liaison Office for a copy of "Questions and Answers on Eldercare Emergency Visitation Travel."

Taking an Elderly Relative to Post
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If elderly relatives are classified as eligible family members, they may travel on diplomatic passports and may have the same diplomatic immunity as a spouse or child; however, this is subject to the laws and policies of the host country of assignment. If not classified as such, elderly parents use tourist passports and do not have diplomatic status. In either situation, the host government of the country to which the employee is posted may have their own policies, rules, and conditions for granting the diplomatic visa or resident status to the parent. It is incumbent on the employee to advise post in advance and find out if there are any specific host country restrictions or additional conditions.

Housing assignments are based on the number of official eligible family members the employee brings to post. Travel to and from post (with the exception of medical travel) is also available to all elderly parents designated as eligible family members.

Elderly parents, regardless of their status, are not covered by the Foreign Service medical insurance program and do not have access to the health unit. Employees may, however, ask the Health Unit for names of local physicians who can provide medical services for their elderly parent. This kind of assistance from the Health Unit may also be requested during the bidding process, to determine if a post has adequate local health care providers to meet the medical needs of a parent.

Because elderly parents are not covered under the Foreign Service medical insurance program, they also do not have access to embassy medical evacuation (medevac) services. Therefore, all parents coming to post for either a short or an extended period of time should purchase (and maintain) Air Medical Evacuation Insurance. A list of companies that provide this insurance can be found on the Department of State Consular Affairs website.

Medical Insurance
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It is essential that a parent going overseas, either officially or unofficially, have adequate medical insurance. Medicare only pays medical expenses in the United States and in Canada and Mexico under limited circumstances.

The insurance companies listed below provide a variety of coverage and can be contacted for more information. Pay special attention to "age limit" noted in the policy.

Clements Worldwide
Under its GlobalCare Plus program, Clements Worldwide provides overseas major medical insurance, including full world-wide evacuation services. Coverage is offered for individuals and families. Substantial coverage is available at a reasonable cost. GlobalCare Plus is for policies lasting 6 months to one year. Clements also write policies for shorter-term travel (15 days to 4 months) through Patriot Travel Medical Insurance.
1-800-872-0067 or 202-872-0600

Blue Cross/Blue Shield
Provides coverage to Americans living abroad only through the local offices where the clients have residence. Insurance may be purchased while the client is overseas.

CareFirst BlueCrossBlueShield (Washington, DC Area)
Tel: 202-479-8000

International SOS
Provides only supplemental coverage including a hospital deposit repay, medical referral, evacuation to facilities for treatment, legal assistance, and a toll-free hotline. Medical centers are located throughout the world.1-800-523-8930 or 215-244-1500

Access America
Available to U.S. residents only. A policy may be purchased only while client is in the United States but coverage is good worldwide.

1-866-807-3982 or 202-822-3948
service@accessamerica.com

If Your Elderly Relative was a Foreign Service Employee or Spouse
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The Senior Living Foundation of the American Foreign Service, sponsored by the American Foreign Service Protective Association (AFSPA), provides information and assistance to retired Foreign Service personnel and their surviving or divorced spouses and, on the basis of need, helps to defray the costs of home health care, senior housing facilities, long-term care insurance, or other services that contribute to their health and security. The Foundation is especially concerned with the 14 percent of the 11,000 retired members whose small pensions keep their income at or below the poverty line.

The Foundation's Resource Center provides information about and assistance in obtaining community, State, and Federal resources. A licensed clinical social worker with Foreign Service experience reviews each case to determine the best resources available for the individual. Help ranges from volunteer visits to long-term care planning to advice on the legal maze of Medicaid. For more information contact them at:

Senior Living Foundation
Tel: 202-887-8170

Legal Issues
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If an elderly relative becomes mentally incapacitated, it is necessary that someone step in to take care of affairs. Advance planning on the part of both the elderly person and those who care about him/her will facilitate this process. You should consult an attorney before taking any of the following steps.

AARP’s Document Locator is a useful tool for the elderly person and his/her relatives to make contingency plans for future care. Other factors to consider include setting up joint bank or property accounts and signing a durable power of attorney.

Joint property or bank accounts are the simplest way to ensure that someone will be able to handle the elderly person's affairs if s/he becomes incompetent. There are, however, serious financial and tax consequences to such an arrangement. For example, when applying for Medicaid assistance, the assets of both owners are taken into account to determine eligibility. No one should enter into such an arrangement without checking all the legal implications.

A durable power of attorney is important because an ordinary power of attorney is not valid if the principal becomes incapacitated. This can create serious problems for the person handling the affairs and arranging care. A durable power of attorney is designed to survive disability or incompetence and is an important alternative to guardianship, conservatorship, or trusteeship. Laws vary from state to state so it is important that a durable power of attorney be drawn up by an attorney licensed to practice in the state in which the client resides.

Guardianship or conservatorship is the legal mechanism by which a court declares a person incompetent and appoints a guardian. The court transfers the responsibility for managing financial affairs, living arrangements, and medical decisions to the guardian. This procedure can take some time, usually when time is of the essence.

Making Life and Death Decisions

Because of the amazing advances in health technology, people are living longer. Newspapers are filled with stories of families asking the courts to allow terminally ill family members to be removed from life support systems. Adult children are often asked to make these kinds of decisions for their terminally ill parents. Courts are increasingly asking what preferences about medical care the patient may have expressed. Ideally, everyone should make his/her own wishes known by preparing and signing a medical directive, a health care power of attorney, a durable power of attorney, and/or a living will.

Important Legal Definitions:

Power of Attorney - Ordinary powers of attorney allow an individual ("the principal") to give legal authority to another ("the agent") to handle business or property transactions for the principal. The power of attorney may be general or limited, for a definite or indefinite period of time. As long as the principal remains competent s/he may change or end the power of attorney at any time. These powers of attorney are effective only as long as the principal is competent.

Living Will - This is a written statement of wishes regarding the use of specified medical treatments. It is provided to the doctor, hospital, or medical provider and becomes part of the official medical record. Each state requires the use of its own form for a living will and many states have other limitations. In some states, living wills apply only to those with Alzheimer's disease, strokes, degenerative disorders, or those in a coma or persistent vegetative state.

Health Care Power of Attorney (also called a medical power of attorney or health care proxy) - This durable power of attorney is for health care (as opposed to financial) issues. It authorizes the agent to make health care decisions for the principal in the event s/he is unable to make such decisions. Without such a document, many health care providers and institutions will make critical decisions for the patient, not necessarily based on what s/he would want. The health care power of attorney can also include a statement of wishes and preferences in specific situations (for example, a person may want to forego respirators but continue nourishment). A statement of wishes concerning organ donation should also be included. Health care powers of attorney can be used by individuals who want life-sustaining treatments continued as well as those who want to forego such treatments. An increasing number of states are enacting statutes that recognize health care powers of attorney and many states provide forms and procedures for creating the document.

Note: Department of State employees may request a free copy of FIVE WISHES from the Office of Employee Relations, Work/Life Division (by email to HR/ER/WLD on the global address list or call 202-261-8160),one copy per person. FIVE WISHES is a planning tool and legal document in most U.S. states that combines the features of a living will and a health care power of attorney.

Questions to Consider
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The most important considerations when preparing a durable health care power of attorney are whether or not to permit life-sustaining procedures and whether or not life-sustaining procedures include nutrition and hydration (food and fluid provided by a nasogastric tube or tube into the stomach, intestines, or veins).

The health care power of attorney should state clearly one of the following:

  • life-sustaining procedures should be used;
  • life-sustaining procedures should not be used after diagnosis of a fatal, incurable, or irreversible condition; or
  • the decision should be left to the agent.

Another important decision is the agent who will make the health care decisions. Remember that this person is the one to make health care decisions, not manage the money. Choose a trustworthy person who is good under stress and good at talking to doctors.

Other Points to Consider

  • If you want both a health care power of attorney and a living will, they must use the same terms to describe medical treatments and list the same person as the agent or proxy.
  • Your doctor and other health care providers should know about your health care power of attorney and should have no objection to following it. If they have objections, you must either work them out or change providers.
  • Also consider appointing a backup agent or proxy in the event that the first person is unable or unwilling to act. Make sure that the backup has all the necessary documents.

Retaining a Lawyer's Help

It is recommended that a lawyer draw up any durable power of attorney and/or health care power of attorney so that the document meets your special needs and will be acceptable in your state. See Eldercare Resources or contact IQ: Information Quest (DoS) / USAID Staff Care.

Eldercare Resources
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These are just a few resources that clients have found helpful in the past. A quick internet search on “Eldercare” will produce thousands of possibilities; using a resource like IQ: Information Quest (DoS) or USAID Staff Care can help you research and refine your choices to suit your family’s specific needs.

AARP Webplace - This advertisement-free site provides information and encourages elder advocacy.

Aging Parents.Com
Expert guidance and options to resolve aging parent stress

Aging Parents and Elder Care
Articles, comprehensive checklists, and links to key resources.

LeadingAge
Information and support to help people make the most of the aging experience. This includes a directory of not-for-profit organizations committed to meeting people’s needs and preferences as they age. Formerly known as The American Association of Homes and Services for the Aging (AAHSA)

Travel Tips for Older Americans
From the Department of State Bureau of Consular Affairs

Academy of Elder Law Attorneys
Tel: 520-881-4005

Alzheimer's Association, Inc.
Tel: 1-800-272-3900

American Association of Retired Persons (AARP)
Tel: 202-434-2277

America’s Health Insurance Plans (AHIP)
Search their store for A Consumer's Guide to Long-Term Care.

Caring Connections
Help Line: 1-800-658-8898
Email: caringinfo@nhpco.org
Resources available in Spanish

Eldercare Locator
A public service of the U.S. Administration on Aging connecting you to services for older adults and their families in each state by community.
Tel: 1-800-677-1116

Guide to Retirement Living
Request a free single copy of this magazine from their website.
Tel: 1-800-394-9990

National Association of Private Geriatric Care Managers
Provides free referrals nationwide and sells a directory of members and managers.

National Council on the Aging, Inc.
Tel: 800-677-1116

National Institute on Aging
NIA Information Center
niaic@nia.nih.gov
Tel: 1-800-222-2225
TTY: 1-800-222-4225

National Guardianship Association
Tel: 877-326-5992
Email: info@guardianship.org

National Care Planning Council
A comprehensive resource for Eldercare, Senior Services and Care Planning, State Care Planning Councils

Office of Personnel Management (OPM.GOV)
Work-Life Family Resources for dependent care and federal employee rights and benefits

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Information provided by the Family Liaison Office
Contact the Family Liaison Office

[This is a mobile copy of Eldercare]